reputation
One platform manages every review across every location.
SOCi's Genius Reputation Agent monitors and responds to reviews across every location and every network, 24/7, in your brand's voice.
Trained on your brand, cloned to every location. The agent is trained on your brand guidelines, then cloned to every location. It crafts personalized responses— escalating only sensitive cases to your team.
3M+
Reviews responded to annually80%
AI responses accepted as-is24/7
Monitoring across all networksSo we can show you what matters most:
What's your biggest review management challenge right now?
Trusted by 1,000 brands managing 3.7M locations
"Genius Reviews offers the efficiency we desperately need to work smarter, not harder, in managing our online reputation."
Southern Rock Restaurants
Enterprise Client · Southern Rock Restaurants
Sport Clips has 1,800+ locations. After deploying SOCi's Genius Reputation Agent, locations with active review responses saw 18% higher weekly net sales.
18%
Higher weekly net sales80%
AI responses accepted as-is1,800
Locations managedSport Clips case study deep dive
NTY Franchise Company saw a 95.5% increase in review responses, double-digit search visibility gains, and franchisees saved 1-2 hours per week.
95.5%
More review responses16%
More phone calls monthly10%
More website clicks yearlyNTY Franchise case study details
Scale your reputation management strategy to drive revenue
Every day without proactive review management means unanswered reviews, declining star ratings, and revenue left on the table across every location
See SOCi Review Management in action
Get a personalized demo showing how the Genius Reputation Agent works for your locations and industry.
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